Simply download our order forms by clicking on the links below. Fill in your details and email them back to us at firstname.lastname@example.org.
Credit Card or Cash
Pinnacle Caterers accepts MasterCard, Visa, and American Express. A credit card is required for all pre-ordered food and beverage. Should you wish to pay cash upon arrival in the suite, a $200 deposit is required prior to any service beginning.
Pre-ordered food and beverage will be charged to your credit card on the day of the event. If you choose to purchase additional food and beverage while in your suite, the suite attendant will have it added to your bill. A final bill will be presented at the close of the event, for your review and signature.
A standard 15% administrative charge is automatically added to the net total of your entire order. This administrative charge is not intended to be a tip, gratuity or service charge for the benefit of service employees. 4% of the administrative charge is retained by Pinnacle Caterers for credit card and other administrative charges, 11% is distributed to service employees as additional wages.
We offer two easy ways to place your order 48 Hours in advance:
Email guest relations at email@example.com
Call guest relations at 416-815-5720
To ensure the highest level of presentation, service and quality, we ask that all food and beverage selections be placed by 2:00pm, two business days prior to an event. This menu selection is discounted at 5% of price when placed in advance.
All items on the menu serve a minimum of 8 guests. An Executive Suite entertaining 12-16 guests should consider ordering a themed package or alternatively order 4-6 a la carte menu selections to satisfy guests.
Our Guest Relations Team would be delighted to help you design a menu, and are available to assist Monday to Friday from 9am to 5pm and can be reached at 416-815-5720.
Event Day Menus
If you are unable to place a pre-order, a limited event day menu has been designed to satisfy your catering needs. During an event, orders may be placed through your suite attendant. Please allow 45 minutes for preparation and delivery.
For your convenience, we recommend using our pre-order service 48 hours prior to an event or by 2pm on Thursday, for weekend and Monday events.
Should you find it necessary to cancel your suite order, a minimum of 48 hours notice is required in advance of the event in order not to incur any charges. Please email us at firstname.lastname@example.org
If you have not advised us 48 hours in advance to lock your suite or cancel your pre order or standing food order, all charges will be processed accordingly.
Food and Beverage Delivery
Your food and beverage selections will be delivered to your suite prior to your arrival at each event, unless alternative arrangements have been made. In order to ensure the highest level of food quality, some items may be delivered closer to game time.
Pinnacle Caterers will be happy to fulfill special menu requests, including kosher and vegetarian meals, whenever possible. We appreciate three business days’ notice for this service. In addition to our food and beverage selections, our Guest Relations Team can assist you with many other arrangements; floral arrangements, gift baskets, special occasion cakes-all designed to create a unique event for you and your guests, it’s really one-stop shopping!
Pinnacle Caterers is the exclusive provider of food and beverage at BMO Field, guests are prohibited from bringing personal food or non-alcoholic beverage without proper authorization. Any such items will be charged to the suite holder at our normal retail price.
Your suite is staffed by a Pinnacle Caterers Suite Attendant. Each Suite Attendant services two suites per event.
Should you require a more personalized level of service or request a consumption spirits bar, a dedicated Suite Attendant can be arranged for an additional charge of $100 plus HST per event.
All suites are supplied with a par stock of bottled water, soft drinks, packaged snacks, fruit juice, house wine and a selection of domestic and imported beer. These are billed according to your consumption at each event. As well, each suite is stocked with chafing dishes, serving utensils, disposable plates, cups, flatware, napkins and a selection of condiments at no additional cost. All of our disposable products are recyclable or biodegradable. Should the occasion arise, you can upgrade to linen tablecloths, china plates and stainless steel flatware on a per event basis at an additional charge.
We recommend that a par stock of specialty wine and spirits be established for your suite. Once you have custom designed your liquor cabinet to suit the needs of your company, your Suite Attendant will automatically replenish it on an as-needed basis to maintain your stock at the desired level. (The charge can appear on a separate bill to the credit card you designate.)
If you require your liquor cabinet locked for a specific event, please indicate this on your pre-order menu; otherwise your liquor cabinet will be opened for all events. If you choose to lock your company liquor cabinet, alcoholic beverages will still be available in the suite. The suite is stocked with domestic and imported beer and house wine.
The safety and enjoyment of our fans is always our first priority. Please enjoy alcoholic beverages responsibly. Please be aware that according to the Alcohol and Gaming Commission of Ontario (AGCO) and the policies of BMO Field “no alcoholic beverages may be brought into or removed from the suite’ except by Executive Suites Catering Services personnel. All of our Suite Attendants are Smart Serve certified.